Be roughly right—the case for pragmatic planning in large-scale, complex software delivery
If your roadmap feels more like a wish list than a plan, you’re not alone. But what if predictability wasn’t about precision but about being roughly right? Here are three pragma...
Change management models explained with a couch
There are dozens of change management models. Most of them sound good in PowerPoint. But what happens when it’s time to actually move something? Like a couch. Upstairs.
Region Dalarna chooses Friktion to turn partnership into practice
How do you deliver 125% of the value with 75% of the resources? To meet the challenges of tomorrow, the Medical Technology and IT department (MIT) at Region Dalarna is transform...
The surprisingly rational case for non-linear change
Traditional, linear change might look tidy on paper, but real life rarely behaves that way. When it comes to complex organizational transformations, a non-linear, experimental a...
4 things your organization must be good at to master non-linear change
Would you like your organization to move away from sequential change projects in favor of a more non-linear and continuous approach to change? Good! Want that change to be long-...
Keep keeping your customer promise
Does your B2B service company know how to continuously improve your ability to deliver on your customer promise?